Logo

pl-1104 conf's Personal Meeting Room - Shared screen with speaker view
David Garcia
54:00
Chat should be enabled now
003438460
54:51
Are there hotkeys to use instead of using the mouse?
Jeremy Lunasco
55:25
When transferring calls, can we still use extensions or do we need to use the full phone numbers?
003438460
56:15
Is it possible to see Student ID numbers if they are able to enter their ID before the call begins?
Bea Larez
58:17
Great question!
003438460
01:17:20
yay!
003438460
01:17:44
Great thanks!
Mike Portillo
01:17:47
Are we able to choose what number to call out from? Such as our personal extension or the ICD Line?
Kevin Cleppe
01:19:53
Is there a go live date for this or is it already available to play around with and try out?
003438460
01:21:52
How do we get ICD phone calls AND personal extension calls? Do we need 2 windows open? or can we use one window for both?
ryanhardy
01:23:51
@Mike - That can be done from Jabber - any call from Finesse would use ICD line - but from Jabber you can set the extension to use
Mike Portillo
01:25:58
So for those that are using the CIsco IP Communicator they are all being moved to Jabber?
ryanhardy
01:27:09
Yes
Mike Portillo
01:27:39
Thank you Ryan
Kevin Cleppe
01:28:13
Thanks!
Jeremy Lunasco
01:30:05
I have a university laptop that I use to answer calls. Will the agent update on its own?
Brian Huaman
01:30:46
are we able to login right now ?
Jeremy Lunasco
01:31:08
Thanks!
David Garcia
01:31:20
the url given - http://sbccxpub01.csusb.edu:8445/desktop is not working, so I would say no
Jeremy Lunasco
01:32:12
Thanks!
003438460
01:43:32
Thanks! Bye!
Kevin Cleppe
01:43:44
Thanks!
Amy Braceros
01:43:46
Thank you!
Johanna C
01:43:50
Thank You!!
Jeremy Lunasco
01:43:50
Thanks!
Korina Uribe
01:43:52
thank you
griseldgarcia
01:43:56
Thanks:)