Hard Conversations. They can invoke dread, avoidance, stress, and anxiety, all of which can make it harder to communicate effectively. This workshop will help you understand the nature of difficult conversations and provide you with key concepts of how to prepare, initiate, execute, and conclude a hard conversation. We will explore how to minimize negativity and defensiveness and identify strategies to improve your conflict resolution skillset.
Presenter: Hattie McNutt, LMFT, CAPS Therapist & Marie Hansen, LMFT, CAPS Therapist
*** YOU MUST SIGN UP WITH A CSUSB EMAIL ACCOUNT***